Drag & drop Ordering***

This New Feature is Available Now on the Shopping Cart

Add items automatically to your online shopping cart by simply uploading a Purchase Order

Make ordering fast and easy: just drag & drop your PO into the Grundfos Extranet webshop and follow your order online.

  • Upload a Purchase Order PDF
  • No manual input: the system automatically adds the items to your cart
  • Easy to review your order before submitting to ensure your PO has been captured correctly
    **Note:  Customer Service is not able to view a copy of your PO
  • Enjoy instant purchasing and order tracking from Grundfos Extranet

 

To access the Complaint Handling System and links for order issues such as damaged shipments, pricing issues and more, please click here.

 

Quick Guide:
View Related Products Full Descriptions

Step-by-Step Instructions:

  • Click on the "Most Popular Accessories" tab to access the section showcasing the accessories.

  • Within the "Most Popular Accessories" tab, look for the "Description" field below each accessory image.

  • To view the full description, simply move your mouse over the "Description" field corresponding to the desired accessory.

  • As you hover your mouse over the "Description" field, the complete details will appear in a tooltip or expanded view.

**NOTE FOR EXTRANET ORDERS**

When placing orders on Extranet please makes sure your orders are dated correctly. If placing an order for same day the order must be in for 1pm Eastern Standard Time.
Orders not for same day please mark for the next business day or the Requested Business day you require the order to be shipped.
All orders should be dated for business days only, no weekends or holidays.

Thank you for your continued support!

 

Currently at Grundfos Canada our carrier of choice is Purolator.

Customers with a valid Account for Purolator GROUND / EXPRESS / FREIGHT or UPS Small Package GROUND/ EXPRESS are encouraged to use them on orders that do not qualify for PREPAID shipping. 

Please note, for any other outside carriers, it will be the responsibility of the requestor to make arrangements for the pickup.

 

Product Return Forms
Return to Stock 
(Pumps Not Installed - Restock,  Shipping damage,
Repair/​wrong new, Uninstalled pump sent)
Service RMA
(Pumps Installed - Return a commissioned pump,
service request)

Having trouble checking availability or placing an order on Extranet? View our video tutorials to see how it's done.

Get in touch

Have questions or need help?
Please phone 1 800 644 9599 for all support.

Sales: support-ca@sales.grundfos.com