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What is your issue?

Digital Tools and Technical Documentation

Issues related to Grundfos’ digital tools and technical documentation.

Customer Service

Issues related to Grundfos’ customer service e.g. reachability and response time of Grundfos representatives.

Product related

Issues regarding product quality before the product is installed e.g. wrong product or wrong assembly.

Delivery related

Issues regarding delivery e.g. wrong quantity, damaged or missing delivery.

Order fulfillment

Issues related to wrong or missing quotation, order confirmation or invoice.

Service

Issues related to Grundfos Service Operations, e.g. service price, missing report or repair time.


Complaint Status

Complaint Status

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